Request to Cancel Delayed Shipment

Request to Cancel Delayed Shipment

Use this letter to inform a company that you would like to cancel an order because the company has neglected to ship your order.

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Description

{Date}

To: {Name}
      {Address}
      {City, State, Zip}

Dear {Recipient},

Recently {I/we} purchased {description of goods} from {company name}. {This/these} items were {backordered/delayed}, but were to be shipped no later than {date}.

That date has come and gone, and {I/we} have not received the goods. As such, {I/we} reserve {my/our} right to cancel this order.

If the goods are already in transit, {I/we} will refuse the shipment and return it at your expense.

Please refund any payment(s) {I/we} have already made. {I/we} appreciate your prompt attention to this matter.

Thank you,

{Sender}

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