Dispatcher Job Description
Transportation companies that want to hire a good dispatcher can tweak the qualifications and responsibilities on this dispatcher job description to fit their requirements.
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Description
Responsibilities:
- Answer calls from customers and drivers.
- Coordinate the movement of all fleet vehicles.
- Contact drivers to inform them of pickups and/or other information.
- Evaluate traffic flow and provide drivers with the information.
- Maintain a watch on the weather.
- Keep logs of drivers' activities.
Qualifications:
- High school diploma required.
- Prior dispatch experience preferred.
- Excellent customer service skills.
- Experience handling multiple phone lines preferred.
- Excellent organizational skills.
- Excellent communication skills.
- Ability to multitask.
