Exercise Equipment Complaint Letter

Dear _________,

When I ordered your FatFarewell exercise product, I was not expecting miracles but for the price I did expect something more substantial than what I received.

The FatFarewell unit, despite being properly assembled and operated, proved flimsy and did not hold up under my weight of 225 pounds. Additionally, the poor-quality, photocopied instructions were obviously written by someone who is not a native English speaker, which made it even more difficult to assemble this ultimately faulty product.

Since your ad promises that satisfaction is guaranteed, I am requesting a full refund, including shipping and handling. I expect to receive the refund within 21 days.

Sincerely,