Misrepresentation Complaint Letter

Dear ___________,

I am writing to lodge a misrepresentation complaint with your company concerning the product ______________________. The information promised in the catalogue, on your website, and in your company magazine has not been met when testing or using this product.

On __________, my company, _______________________, bought _________ of the aforementioned product for our business. Verbatim, your advertisements guaranteed the following qualities, aspects and performances from this product:

1. ________________________________________________________________

2. ________________________________________________________________

3. ________________________________________________________________

4. ________________________________________________________________

5. ________________________________________________________________

My employees and I found that the material/product failed to meet these expectations in the following ways:

1. ________________________________________________________________

2. ________________________________________________________________

3. ________________________________________________________________

4. ________________________________________________________________

5. ________________________________________________________________

You have violated the following clauses and sections under the Advertising Act through this misrepresentation: ___________________________________________________

I have lost valuable time, money and resources trying to adapt to the problems I have encountered with this product. I would like a full refund in addition to modifications made to either your product or your faulty advertisements. If I do not receive a response to this letter within thirty (30) days, I will seek prosecution against you.

Sincerely,