Order Exceptions
Use this letter to inform a customer that you will be shipping items on a purchase order, with some exceptions.
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Description
To: {Company Name}
{Address}
{City, State, Zip}
Dear {Recipient},
We have received purchase order number {number}, which was dated {date}. The total for this order was {number}.
We are prepared to ship the items listed on the purchase order, with the following exception(s):
{list of exceptions, such as a backordered or out of stock item, inability to ship a certain item, etc.}
Please contact us as soon as possible if you have any questions or concerns. Otherwise, we will go ahead with shipping your order on {date}.
Sincerely,
{Sender}
