Product Defective Complaint Letter

Dear ___________,

I've returned yet another T-shirt to T-Shirt Company, and I won't be purchasing again anytime soon. This is the third shirt I've received that has developed holes with just two washings. Clearly, something is going wrong in your production process.

I still have more than a dozen shirts that I bought before you changed factories, and those shirts are still going strong. This can't have gone unnoticed by your company. In fact, I've seen many posts on social media reporting similar issues of holes developing in shirts purchased in recent months.

I'll be watching to see whether changes are made to improve the production and quality control process in the hopes that I can again purchase your shirts. I enjoy the cut of the design as well as the clever sayings on the shirts.

Sincerely,