Retail Team Member Job Description

Retail Team Member Job Description

Perfect for clothing and department stores, this job description can be used as an advertisement for a retail team member.

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Description

Responsibilities:

  • Assists customers.
  • Gains a thorough understanding of the company's product, and stays informed of changes, in order to handle any customer's questions.
  • Keeps items stocked whenever possible.
  • Maintains order and cleanliness of sales floor.
  • "Up sells" customers when appropriate.

Qualifications:

  • Friendly, outgoing personality.
  • Strong customer service skills.
  • Ability to stand for long periods.
  • Previous customer service experience preferred.
  • Excellent communication skills.
  • Ability to do basic math.
  • Ability to function well in a fast-paced, team environment.

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