Retail Team Member Job Description
Perfect for clothing and department stores, this job description can be used as an advertisement for a retail team member.
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Description
Responsibilities:
- Assists customers.
- Gains a thorough understanding of the company's product, and stays informed of changes, in order to handle any customer's questions.
- Keeps items stocked whenever possible.
- Maintains order and cleanliness of sales floor.
- "Up sells" customers when appropriate.
Qualifications:
- Friendly, outgoing personality.
- Strong customer service skills.
- Ability to stand for long periods.
- Previous customer service experience preferred.
- Excellent communication skills.
- Ability to do basic math.
- Ability to function well in a fast-paced, team environment.